Banzi.pk | Best Perfumes in Pakistan

🌙 Celebrate Eid with Banzi Luxury✨ 15% OFF + Free Home Delivery🕊️ 45-Day Easy Return Policy🌙 Celebrate Eid with Banzi Luxury✨ 15% OFF + Free Home Delivery🕊️ 45-Day Easy Return Policy

Banzi Policy Page

 

Welcome to Banzi! We are committed to providing you with an exceptional shopping experience while ensuring transparency and trust. Below, you’ll find detailed information about our policies. If you have any questions, feel free to contact us at:
0339 0101 444
contact@banzi.pk
support@banzi.pk.

 

1. Privacy Policy

At Banzi, we value your privacy and are dedicated to protecting your personal information. Here’s how we handle your data:

  • Information We Collect: We collect information such as your name, email address, shipping address, and payment details when you place an order or sign up for our newsletter.
  • How We Use Your Information: Your data is used to process orders, improve your shopping experience, and keep you updated on new products and promotions.
  • Data Security: We use industry-standard encryption and security measures to protect your information.
  • Third-Party Sharing: We do not sell or share your personal information with third parties, except for payment processing and shipping purposes.
  • Cookies: Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect site functionality.

 

2. Shipping Policy

We strive to deliver your Banzi fragrances as quickly and efficiently as possible. Here’s what you need to know:

  • Shipping Areas: We currently ship within Pakistan. International shipping options may be available in the future.
  • Processing Time: Orders are processed within 1-3 business days.
  • Delivery Time: Standard delivery takes 5-7 business days. Expedited shipping options are available at checkout.
  • Shipping Costs: Shipping fees are calculated based on your location and chosen delivery method.
  • Order Tracking: Once your order is shipped, you’ll receive a tracking number to monitor its progress.

 

3. Return & Refund Policy

Your satisfaction is our top priority. If you’re not completely happy with your purchase, here’s how we can help:

  • Eligibility: Items must be returned in their original packaging, not used more than 10%, and within 45 days of delivery.
  • Return Process: Contact our customer service team at
    0339 0101 444
    contact@banzi.pk
    support@banzi.pk.
    to initiate a return. Once approved, you’ll receive instructions on where to send the item.
  • Refunds: Refunds will be processed within 5-7 business days after we receive the returned item. Shipping costs are non-refundable.
  • Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately for a replacement or refund.

 

4. Terms of Service

By using the Banzi website and purchasing our products, you agree to the following terms:

  • Product Availability: All products are subject to availability. If an item is out of stock, we will notify you and offer a refund or alternative.
  • Pricing: Prices are subject to change without notice. However, once you place an order, the price is locked in.
  • Intellectual Property: All content on the Banzi website, including logos, images, and text, is the property of Banzi and protected by copyright laws.
  • Limitation of Liability: Banzi is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

 

5. Contact Us

If you have any questions or concerns about our policies, please don’t hesitate to reach out: